Privacy Policy Statement

Fimmick (referred to as “we”, “us” and “our”) takes individuals’ privacy seriously. This Statement explains our policies and practices and applies to information collection and use including but not limited to while you are visiting and using https://academy.fimmick.com (the “Site”). This Statement is also part of our Terms of Use for the Site.

We respect your privacy and we promise:

• • to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect
  
• • to permit only our properly trained, authorized employees to access personal data
• • not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.

1. Information collection

In order to provide a better service to you, we may, in the course of and in relation to provision of our services or products, collect and process the following information about you:

• • information (such as, your name, your company name, address, telephone number, mobile phone number, fax number, email address, website, nature of business and product/service details etc. of your company) when you register with us, use our services, attend our functions, or communicate with us;
• • in connection with an account sign-in facility, your log-in and password details
• • the content of any communications you send to us, for example, to report a problem or to submit queries, concerns or comments regarding the Site or its content; and
• • information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to, or participate in, them.

The provision of personal data by you is necessary in order for us to provide you with the requested services and for us to perform our contractual obligations (if any) to you (as one of the legitimate interests of Fimmick). If you do not supply such data, we may be unable to provide the requested service.

In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.

2. Use of information

The purposes for which information may be used by us in and outside Hong Kong include:

(a) processing applications

(b) providing services and information offered through the Site

(c) our operations, e.g., incorporation into our database, analysis, research and auditing

(d) notification of Fimmick’s events and activities

(e) marketing Fimmick services or products (and those of our business partners and counterparts engaged in similar or peripheral activities)

(f) complying with laws, regulations or codes of practice in or outside Hong Kong

(g) legal proceedings, including collecting overdue amounts

(h) other purposes directly relating to the activities identified above

(i) prevention or detection of crime, and protection of the security and safety of our events

(j) verification of identity in events organised by us where it is necessary to verify your identity

We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication whether now or hereafter known, or send e-newsletters to you. You may choose not to receive promotional materials, by emailing us [email protected], and we will cease to do so, without charge. If applicable law requires that we receive your explicit consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your explicit consent.

3. Disclosure

We will keep the personal data we hold confidential but may provide your personal data to:

• • personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services
• • event co-organisers, affiliates, and business partners
• • persons under a duty of confidentiality to us
• • persons to whom we are required to make disclosure under applicable laws in or outside Hong Kong
• • actual or proposed transferees or participants of our services

We may provide your personal data as required or permitted by law to comply with a summons, subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property, or the rights, property or safety of others, including but not limited to advisers, law enforcement, judicial and regulatory authorities in or outside Hong Kong. We may also transfer your personal data to a third party that acquires all or part of our assets or shares, or that succeeds us in carrying on all or a part of our business, whether by merger, acquisition, reorganisation or otherwise.

4. Thinkific

Our course and site is hosted by Thinkific Labs Inc. ("Thinkific"). They provide us with the online course creation platform that allow us to sell our product/ services to you.

Your data is stored through Thinkific's data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

Payment:
If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standard set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, please visit Thinkific's Terms of Service at https://www.thinkific.com/resources/privacy-policy or Privacy Statement at https://www.thinkific.com/resources/terms-of-service .

5. Cookies

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help you to navigate on websites efficiently as well as to provide information to the owner of the website. Cookies do not contain any software programs. There are two general types of cookies, session cookies and persistent cookies. Session cookies are only used during a session online and will be deleted once you leave a website. Persistent cookies have a longer life and will be retained by the website and used each time you visit a website. Both session and persistent cookies can be deleted by you at anytime through your browser settings and in any event, will not be kept longer than necessary.

We use cookies to find out more about the use of our Site and user preferences to improve our services. We may provide summarised traffic data to advertisers solely for the purpose of customising the advertising to you. We note traffic, pages visited and time spent. We may link the information to you, so that you may receive information more suited to your interests.

Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit https://www.allaboutcookies.org. Cookies are necessary for some features of the website to work, e.g., to maintain continuity during a browser session.

5.1 We use an email delivery and marketing company to send emails that you have agreed to receive. Pixels tags and cookies are used in those emails and at our Site to help us measure the effectiveness of our advertising and how visitors use our web site.

5.2 We use a third-party advertising company to serve ads when you visit our Site. This company may use information about your visit to this Site in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to this site, our third-party advertiser may place or recognise a unique “cookie” on your browser. If you would like more information about this practice and to know your choices about not having this information used by this company, please refer to the cookie policy of respective company directly.

6. Security

We take appropriate measures to protect the Personal Data against loss, and unauthorised access, use, modification or disclosure.

7. Hyperlinks

The Site may, from time to time, contain links to external sites operated by third parties for your convenience. We have no control of and are not responsible for these third party sites or the content thereof. Once you leave the Site, we cannot be responsible for the protection and privacy of any information which you provide to these third party sites. You should exercise caution and look at the privacy statement for the website you visit.

8. Changes

We may update this Statement. When we do, the changes will be posted on our website.

9. Data transfers

We will generally hold your data on our servers hosted in Hong Kong. However, we may transfer it to our overseas offices elsewhere in the world for the purpose of processing into our database or to any of the people listed at paragraph 3 above, who may be located elsewhere. If you are located in the European Economic Area (“EEA”) your personal data may be transferred to countries located outside the EEA which do not provide a similar or adequate level of protection to that provided by countries in the EEA. Such transfers will only be made in accordance with applicable laws including where necessary for us to comply with our contractual obligations with you [Terms of Use]. We will take all steps reasonably necessary to ensure that any personal data are treated securely and in accordance with this Statement.

10. Your data privacy rights

By using our service, making an application or visiting our Site, you acknowledge the collection and use of your personal data by us as outlined in this Statement. If you do not agree with the use of your personal data as set out in this Statement, or the Terms of Use, please do not use this Site.

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right:

• • to check whether we hold personal data about you and to access such data
• • to require us to correct inaccurate data
• • to ascertain our policies and practices in relation to personal data and the kind of personal data held by us.

If you are in an EU Member State, subject to certain limitations and/or restrictions, you have the right under the data protection laws in the EU:

• • to request access to and rectification or erasure of your personal data;
• • to obtain restriction of processing or to object to processing of your personal data; and
• • to the right to data portability.

Individuals in the EU also have the right to lodge a complaint about the processing of their personal data with their local data protection authority.

If you wish to exercise one of the above mentioned rights, cease marketing communications, and/or raise questions or complaints please contact us at [email protected].

Where permitted by law to do so, we may charge a reasonable fee for processing a data access request.

11. How to contact us

If you have any questions or concerns about Fimmick’s privacy policy statement including our data practices for this website or its usage, you may contact us at [email protected] or write to the following address:

Fimmick Limited
1/F, Hung To Centre,
94-96 How Ming Street,
Kwun Tong, Kowloon,
Hong Kong